PROSTARS Auto Care
The online source for all your automotive glass replacement needs
 
   
Need Assistance?
 
 
PROSTARSAutoCare.com Privacy Policy
               

PROSTARSAutoCare.com is committed to protecting the privacy of its customers who use this website. All information collected from customers through this website is protected against unauthorized access and disclosure. By using this website and providing the information requested on this website, you consent to the collection and use of such information in accordance with this Privacy Policy as it appears on this website at the time you use the website. PROSTARSAutoCare.com may revise this Privacy Policy at any time without any notice to you other than posting the revised Privacy Policy on this website.

Information collected

PROSTARSAutoCare.com receives and stores the information you provide through this website, including personal information such as your name, telephone number, postal and e-mail addresses, and billing information such as credit card number, cardholder name and card expiration date. We also collect certain information about the automobile for which you are seeking services through the website. In addition, when you use this website we may also automatically collect some information about your computer, such as your Internet Protocol (IP) address and your web browser software, and we may assign your computer a “cookie,” which is a small piece of information that this website will stores on your web browser to remind the website about you the next time you visit this website. You may be able to delete, disable or reject cookies by following instructions available through your web browser software, but please note that if you do so you may not be able to access all of the services and features available through this website, or you may be required to re-enter information that you entered during an earlier visit to this website.

 
Information use

PROSTARSAutoCare.com uses sensitive billing information, such as credit card holder name, credit card number and card expiration date, for the purpose of completing your purchase of services available through this website. We may use other information about you for the following general purposes: to respond to your questions and comments; to communicate with you in general; to solicit information from you, including through surveys; to provide you with the services and products you request; to measure interest in and improve our services and website; to notify you about special offers and products or services that may be of interest to you; to resolve disputes, collect amounts owed or troubleshoot issues; to prevent potentially prohibited or illegal activities; to enforce our Customer Agreement; and otherwise to customize your experience with PROSTARSAutoCare.com.

Information sharing

PROSTARSAutoCare.com may share some or all of the information you provide through this website with the following entities:
  • Service providers, such as automobile glass repair and replacement shops, that provide the services you request and schedule through this website. Please note that these service providers may also contact you as necessary to obtain additional information about you or to facilitate your receipt of their services.

  • Third-party vendors and service providers who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, fraud prevention and distribution of surveys or sweepstakes programs. These vendors and service providers have access to personal information needed to perform their functions, but they are not permitted to share or use such information for any other purpose.

  • Third-party business partners with whom we may jointly offer services or products and whose services or products you choose to access. We may share information about you with such entities, including your personal information. Please note that we do not control the privacy practices of these third-party business partners, and we recommend that you evaluate their privacy practices before choosing any of their services or products.

  • Our corporate affiliates. To the extent that our corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They will also comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any commercial e-mail they send to choose not to receive such e-mail messages in the future.

We also may disclose your information:
  • In response to subpoenas, court orders or other legal process, to establish or exercise our legal rights, to defend against claims made against us, and otherwise as required by law.
  • When we believe it is appropriate to investigate, prevent or take action regarding illegal or suspected illegal activities.
  • To protect and defend the rights, property or safety of our customers, our employees, our company, our affiliates, or others.
  • In connection with the performance and enforcement of our Customer Agreement
  • In connection with a corporate transaction, such as a divestiture, merger, consolidation or asset sale, or in the unlikely event of a bankruptcy proceeding involving PROSTARSAutoCare.com.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

We also may share aggregated or anonymous information about our customers with third parties, including advertisers and investors. Examples of such information are the number of visitors this website receives and the number of visitors who schedule services through this website. This information does not contain any personal information and is used to develop content and services for the benefit of our customers.

Information protection

No website can guarantee absolute information security. However, PROSTARSAutoCare.com implements administrative, technical and physical security procedures that are designed to help protect the personal information you provide to us. For example, we use encryption for your personal information, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. This web site is fully compliant with Payment Card Industry (PCI) Standards that address the security of Payment Card Account information.

External Links

This website may contain links to third-party websites that do not operate under this Privacy Policy. Before providing any personal information to any third-party website, you should review the privacy policy statements on that website.

Contact Information

If you have questions about this Privacy Policy, please contact PROSTARSAutoCare.com